Frequently asked questions
When will my order ship?
Unless otherwise stated, orders ship within 3-4 days of receipt. You will be notified by email when your order has been shipped with tracking info.
How much does shipping cost?
Worldwide shipping is FREE for all Prints.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our prints are made on demand especially for you. That is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
What about customs and duties?
Please note that charges only include delivery; therefore customers outside of Germany will be responsible for any import duties and local taxes.
What is your return policy?
In case of damaged items, send us photos and we'll make sure to send you a new item.
Other than that, returns, exchanges, or cancellations are not accepted. Refunds will not be issued for items that have been marked as delivered.
Please contact the mail carrier to locate the parcel with the tracking number provided.